Introduction Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to
Guest Service Welcome and greet guests promptly with a professional and friendly demeanor. Escort guests to their tables and present menus. Recognize repeat and VIP guests and provide personalized service. Handle guest inquiries, requests, and complaints
Guest Experience & Service Excellence Ensure all guests receive a warm, professional, and memorable arrival, stay, and departure experience. Maintain high levels of guest satisfaction by promptly addressing guest concerns, requests, and service recovery situations. Actively
Key Responsibilities A. Pre-Opening Responsibilities Concept & Operational Planning Support the development and execution of the restaurant concept, service philosophy, and guest experience journey. Collaborate with the Executive Chef and F&B leadership team to establish operational